Unable to add ai, eps, pdf files

The ai, eps, pdf files cannot be imported, or it prompted a message  “Install GhostScript”. This may be because your device doesn't have the GhostScript plugin installed.

Unable to add ai, eps, pdf files - Knowledge Base | Eagle App


How to fix this issue?

Installing GhostScript 9.27 will help Eagle importing the related file formats.

  1. Download GhostScript 9.27 for Windows (64 bit)
    https://eagle.cool/plugins/gsw64.exe
  2. Install GhostScript plugin
    Double click on "gsw64.exe" to install
    Click on Next > Unable to add ai, eps, pdf files - Knowledge Base | Eagle AppClick on "Next >"Unable to add ai, eps, pdf files - Knowledge Base | Eagle AppDo not change the default install path, click "install"
    Unable to add ai, eps, pdf files - Knowledge Base | Eagle App
    Unable to add ai, eps, pdf files - Knowledge Base | Eagle AppClick on "Finish" to complete installationUnable to add ai, eps, pdf files - Knowledge Base | Eagle App
  3. Restart Eagle, try to add files of the same file types again.

"Error launching installer" message prompted while installing GhostScript

This error may be caused that the GhostScript installer cannot locat its directory, this may be because the path contains non-english character or symbols. Please move the "gs921w64.exe" to other path (e.g., C drive directory), then run the installation program again.

Unable to add ai, eps, pdf files - Knowledge Base | Eagle App


I have GhostScript installed, but I still can't import ai, eps, pdf files, why?

If you have Ghostscript installed but the issue persists, common causes may be:

  • You have multiple Ghostscript installed
    Please check and clean-uninstall any Ghostscript apps on your device, and reinstall the 9.27 version, then restart Eagle to see if it works.
  • Incompatible file formats
    The data and version of the file itself may be also related, please try opening the file in question with Illustrator or other apps, then export again and see if it helps.

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