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FAQ

Regular questions & answers are presented in here.

  • Do I get a discount if I am a student or teacher?
  • I lost my license key, can you resend it to me?
  • How do I sync my library on multiple devices?
  • How do I share my data with my team?
  • What OS does Eagle support?
  • What file formats does Eagle support?
  • Can I browse directories of my PC in Eagle?
  • How to back up images saved by Eagle?
  • How to restore my library after reinstalling the system?
  • It's my first time using Eagle and it showed "Trial Expired"
  • What's the difference between smart folder and regular folder?
  • I forgot my folder password, what should I do?
  • Will Eagle develop its own cloud sync service in the future?
  • What if Eagle doesn't maintain in the future?
  • How do I get the error log?
  • I have some questions, how do I contact Eagle team?
  • Can I import images from "Pinterest"?
  • Can I import images from "Artstation"?
  • Can I import images from "Inboard"?
  • Why do some images generate extra thumbnails?
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