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FAQ

Answers to commonly asked questions can be found here.

  • Do I get a discount if I am a student or teacher?
  • I lost my license key, can you resend it to me?
  • It's my first time using Eagle and it showed "Trial Expired"
  • How do I change Eagle's preferred language?
  • How do I get the error log?
  • Eagle System Requirements
  • What OS does Eagle support?
  • What file formats does Eagle support?
  • Why we don't recommend using Tuxera NTFS / Paragon NTFS on macOS?
  • Libraries stored in portable storages cannot be accessed by both Windows and MacOS
  • How to back up images saved by Eagle?
  • Will Eagle develop its own cloud sync service in the future?
  • Will Eagle have a mobile or tablet version in the future?
  • What if Eagle doesn't maintain in the future?
  • Can I browse directories of my PC in Eagle?
  • Does the size of library affect software performance?
  • Why does Eagle use a library instead of an actual folder to store data?
  • Why do some images generate extra thumbnails?
  • What's the difference between smart folder and regular folder?
  • How to restore my library after reinstalling the system?
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