Troubleshooting
Resolve unexpected issues.
- I can't open Library, it prompted message "Oops! Library missed" after I open it
- Double-clicking Eagle.exe does not respond
- After opening, Eagle showed blank screen
- I can't open Eagle, it prompted message "Eagle has encountered a problem and needs to close"
- I can't open Eagle, it stucked in the "Initializing..." stage
- I can't open Eagle, it prompted message "A JavaScript error occurred in the main process"
- I can't open Eagle, it prompted message "Maximum call stack size exceeded"
- I use Eagle on Windows, but its interface text is very blurry
- Unable to add ai, eps, pdf files
- Unable to generate thumbnails for illustrator(.ai) files
- Unable to add .mp4 files
- Unable to add .ppt/.doc/.xls files
- Unable to add Adobe XD(.xd) files
- Unable to drag and drop to add file, but copy and paste still works
- My libraries are saved in portable storages and can't be used on both Windows and MacOS
- I synced my library with OneDrive, but Eagle always prompted message "Oops! Library missed"
- Using Tuxera NTFS on macOS causes the library to be unreadable
- After updating macOS Catalina (10.15), the screenshot feature is not working properly
- Cinema 4D (C4D) files can't preview thumbnails
- When batch collecting images, it always prompts "Network Timeout" or "File Corrupted"