Unable to add .ppt/.doc/.xls files

If somehow your are unable to import .ppt/.pptx or other Office series files into Eagle, and it prompted an error message telling you that Eagle is unable to import such files, the reason being to it could be the following:

  • The device didn't have Office 2019/ Office 365 installed, or the currently installed version is outdated.
  • The device may have multiple office versions installed, but the upgrade/uninstall procedure wasn't done properly, leaving a messed-up system Registry.

How to fix

1. Make sure you have Office 2019 / Office 365 installed (Skip this step if you already have Office in your device)

  • Go to the official site of Office 365 
  • Sign in with your Microsoft Account, then click Download.
  • In the download popup window, select "other option"
  • Select "Office - 64 bit"
  • Click "Install"
  • Download the installer
  • Double-click on the installer, the program will run automatically, you'll be able to use after the installation is completed.

2. Fix the Registry with the Office 365 /Office 2019 built-in repair tool

  1. Open "Settings > Apps"
  2. Find "Microsoft Office" in the Apps & features list
    Unable to add .ppt/.doc/.xls files - Knowledge Base | Eagle App
  3. Click and select "Modify"
  4. Select "Quick Repair", then click "Repair"
    Unable to add .ppt/.doc/.xls files - Knowledge Base | Eagle App
  5. Click "Repair"
    Unable to add .ppt/.doc/.xls files - Knowledge Base | Eagle App
  6. The repair progress will be finished within approx. 3 minutes.
    Unable to add .ppt/.doc/.xls files - Knowledge Base | Eagle AppUnable to add .ppt/.doc/.xls files - Knowledge Base | Eagle App
  7. Try to import Office files into Eagle again to see if the issue is fixed.


3. Delete littered Office entries in the registry

  1. Click the Start menu to the bottom left, type to search "regedit"
    Unable to add .ppt/.doc/.xls files - Knowledge Base | Eagle App
  2. Click to run Windows Registry Editor
  3. Enter  "Computer\HKEY_CLASSES_ROOT\TypeLib\{00020813-0000-0000-C000-000000000046}" in the path, then press enter.
    Unable to add .ppt/.doc/.xls files - Knowledge Base | Eagle App
  4. Find folders named as "1.8" and "1.7" (keep "1.9" or higher folders) in directory "00020813-0000-0000-C000-000000000046", right-click and delete them.
    Unable to add .ppt/.doc/.xls files - Knowledge Base | Eagle AppUnable to add .ppt/.doc/.xls files - Knowledge Base | Eagle App
  5. Try to import Office files into Eagle app again.
Note: Whether or not the Office is activated, Eagle can import .doc, .ppt files or so as long as the Office is installed properly
Note2: Office files encrypted by third-party tools may not be imported in Eagle.
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